Shipping & Returns
All items ship from Mississauga, Ontario. Purchases are fulfilled within 2-3 weeks on a made to order basis. Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number.
1 - Payment
We accept most major credit cards and online payment methods. Please note only one form of payment method may be used on a single order.
2 - Shipping
All orders (domestic and international) are shipped via Canada Post. Rates are determined by destination; shipping and handling charges are non refundable.
Canada - Standard shipping rate $10 (3-9 business days)
USA & International - Standard shipping rate $20 (6-10 business days)
3 - Duties & Taxes
Canada - Sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped. You will not be subject to any duties upon delivery.
International - Orders made outside of Canada may be subject to import fees and duties. These fees are assessed and imposed by your local customs office and will vary by country. Any customs, duties or tariffs imposed on import are the responsibility of the buyer. We are unable to reimburse these costs in any way. By purchasing from flaud.world you agree take responsibility for any fees.
4 - Exchanges
We are unable to offer exchanges at this time, however we do accept returns. We ask that you return the original merchandise for a refund.
5 - Returns
To return a purchase, your items must meet the following conditions:
- Be returned within 14 days of your delivery date
- Be in its original, unused, unaltered and unwashed condition
- Be returned with original tags and packaging
In order to qualify for a return you can reach us at firstname.lastname@example.org so that we can give you specific instructions regarding your return. We will reply to confirm your request within 2-3 days. Your order refund will be processed within 5 business days once the item is reviewed.
6 - Refunds
Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
Please note shipping fees are nonrefundable. Sale items are not eligible for returns.